How can we help you today?
< All Topics

Return Requests

Return Requests

The Orders → Return requests page allows you to handle product return requests that your customers have registered. It also allows you to configure the general product return policy of your store.

To allow return requests in your store, activate the RMA add-on on the Add-ons → Manage add-ons page. There you can also configure some essential settings that relate to return requests.

The section consists of four subsections: Return requestsRMA reasonsRMA actions, and RMA request statuses. To switch between the subsections, use the gear button on the right.

Previous Quantity discounts on Products
Next RMA Actions
Table of Contents